PRTG Manual: Zoom Service Status Sensor

The Zoom Service Status sensor monitors the overall status of Zoom groups based on the status of their components.

Zoom Service Status Sensor

Zoom Service Status Sensor

i_square_cyanFor a detailed list and descriptions of the channels that this sensor can show, see section Channel List.

Sensor in Other Languages

  • Dutch: Zoom Service Status
  • French: Zoom statut des services
  • German: Zoom-Dienste-Status
  • Japanese: Zoom サービスステータス
  • Portuguese: Status do serviço do Zoom
  • Russian: Состояние службы Zoom
  • Simplified Chinese: Zoom 服务状态
  • Spanish: Estado del servicio de Zoom

Remarks

Consider the following remarks and requirements for this sensor:

Remark

Description

Internet proxies

This sensor is not compatible with internet proxies.

IPv6

This sensor supports IPv6.

Performance impact

This sensor has a very low performance impact.

Lookups

This sensor uses lookups to determine the status values of one or more channels.

Scanning interval

  • The minimum scanning interval of this sensor is 1 minute.
  • The recommended scanning interval of this sensor is 5 minutes.

Knowledge Base

Knowledge Base: How can I apply Zoom Service Status sensors and Modbus sensors via device templates?

Basic Sensor Settings

Basic Sensor Settings

Basic Sensor Settings

The sensor has the following default tags that are automatically predefined in the sensor's settings when you add the sensor:

  • zoom
  • zoomsensor

i_square_cyanFor more information about basic sensor settings, see section Sensor Settings.

Sensor Display

Sensor Display

Sensor Display

Setting

Description

Primary Channel

Select a channel from the list to define it as the primary channel. In the device tree, PRTG displays the last value of the primary channel below the sensor's name. The available options depend on what channels are available for this sensor.

i_round_blueYou can set a different primary channel later by clicking b_channel_primary below a channel gauge on the sensor's Overview tab.

Graph Type

Define how this sensor shows different channels:

  • Show channels independently (default): Show a graph for each channel.
  • Stack channels on top of each other: Stack channels on top of each other to create a multi-channel graph. This generates a graph that visualizes the different components of your total traffic.
    i_round_redYou cannot use this option in combination with manual Vertical Axis Scaling (available in the channel settings).

Stack Unit

This setting is only visible if you select Stack channels on top of each other above.

Select a unit from the list. PRTG stacks all channels with this unit on top of each other. By default, you cannot exclude single channels from stacking if they use the selected unit. However, there is an advanced procedure to do so.

Debug Options

Debug Options

Debug Options

Setting

Description

Result Handling

Define what PRTG does with the sensor result:

  • Discard result (default): Do not store the sensor result.
  • Store result: Store the last sensor result in the \Logs\sensors subfolder of the PRTG data directory on the probe system. The file name is Result of Sensor [ID].log. This setting is for debugging purposes. PRTG overwrites this file with each scanning interval.

i_podThis option is not available when the sensor runs on the hosted probe of a PRTG Hosted Monitor instance.

Inherited Settings

By default, all of these settings are inherited from objects that are higher in the hierarchy. We recommend that you change them centrally in the root group settings if necessary. To change a setting for this object only, click b_inherited_enabled under the corresponding setting name to disable the inheritance and to display its options.

i_square_cyanFor more information, see section Inheritance of Settings.

Channel List

i_round_blueWhich channels the sensor actually shows might depend on the target device, the available components, and the sensor setup.

Channel

Description

APAC - Zoom Phone

The status of the group 'APAC - Zoom Phone' based on its components

  • Up status: Operational
  • Warning status: Degraded Performance, Under Maintenance
  • Down status: Major Outage, Partial Outage

AUSTRALIA - Zoom Phone

The status of the group 'AUSTRALIA - Zoom Phone' based on its components

  • Up status: Operational
  • Warning status: Degraded Performance, Under Maintenance
  • Down status: Major Outage, Partial Outage

Conference Room Connector

The status of the group 'Conference Room Connector' based on its components

  • Up status: Operational
  • Warning status: Degraded Performance, Under Maintenance
  • Down status: Major Outage, Partial Outage

Downtime

In the channel table on the Overview tab, this channel never shows any values. PRTG uses this channel in graphs and reports to show the amount of time in which the sensor was in the Down status

EMEA - Zoom Phone

The status of the group 'EMEA - Zoom Phone' based on its components

  • Up status: Operational
  • Warning status: Degraded Performance, Under Maintenance
  • Down status: Major Outage, Partial Outage

Global - Zoom Contact Center

The status of the group 'Global - Zoom Contact Center' based on its components

  • Up status: Operational
  • Warning status: Degraded Performance, Under Maintenance
  • Down status: Major Outage, Partial Outage

Global - Zoom Phone

The status of the group 'Global - Zoom Phone' based on its components

  • Up status: Operational
  • Warning status: Degraded Performance, Under Maintenance
  • Down status: Major Outage, Partial Outage

HONG KONG/CHINA - Zoom Phone

The status of the group 'HONG KONG/CHINA - Zoom Phone' based on its components

  • Up status: Operational
  • Warning status: Degraded Performance, Under Maintenance
  • Down status: Major Outage, Partial Outage

JAPAN - Zoom Phone

The status of the group 'JAPAN - Zoom Phone' based on its components

  • Up status: Operational
  • Warning status: Degraded Performance, Under Maintenance
  • Down status: Major Outage, Partial Outage

LATIN AMERICA - Zoom Phone

The status of the group 'LATIN AMERICA - Zoom Phone' based on its components

  • Up status: Operational
  • Warning status: Degraded Performance, Under Maintenance
  • Down status: Major Outage, Partial Outage

Live Streaming

The status of Live Streaming

  • Up status: Operational
  • Warning status: Degraded Performance, Under Maintenance
  • Down status: Major Outage, Partial Outage

NORTH AMERICAS -Zoom Contact Center

The status of the group 'NORTH AMERICAS - Zoom Contact Center' based on its components

  • Up status: Operational
  • Warning status: Degraded Performance, Under Maintenance
  • Down status: Major Outage, Partial Outage

NORTH AMERICAS - Zoom Phone

The status of the group 'NORTH AMERICAS - Zoom Phone' based on its components

  • Up status: Operational
  • Warning status: Degraded Performance, Under Maintenance
  • Down status: Major Outage, Partial Outage

Zoom Chat

The status of the group 'Zoom Chat' based on its components

  • Up status: Operational
  • Warning status: Degraded Performance, Under Maintenance
  • Down status: Major Outage, Partial Outage

Zoom Community

The status of Zoom Community

  • Up status: Operational
  • Warning status: Degraded Performance, Under Maintenance
  • Down status: Major Outage, Partial Outage

Zoom Developer Platform

The status of the group 'Zoom Developer Platform' based on its components

  • Up status: Operational
  • Warning status: Degraded Performance, Under Maintenance
  • Down status: Major Outage, Partial Outage

Zoom Events

The status of Zoom Events

  • Up status: Operational
  • Warning status: Degraded Performance, Under Maintenance
  • Down status: Major Outage, Partial Outage

Zoom IQ for Sales

The status of the group 'Zoom IQ for Sales' based on its components

  • Up status: Operational
  • Warning status: Degraded Performance, Under Maintenance
  • Down status: Major Outage, Partial Outage

Zoom Meetings

The status of the group 'Zoom Meetings' based on its components

  • Up status: Operational
  • Warning status: Degraded Performance, Under Maintenance
  • Down status: Major Outage, Partial Outage

i_round_blueThis channel is the primary channel by default.

Zoom Room

The status of the group 'Zoom Room' based on its components

  • Up status: Operational
  • Warning status: Degraded Performance, Under Maintenance
  • Down status: Major Outage, Partial Outage

Zoom Subscription

The status of Zoom Subscription

  • Up status: Operational
  • Warning status: Degraded Performance, Under Maintenance
  • Down status: Major Outage, Partial Outage

Zoom Support

The status of the group 'Zoom Support' based on its components

  • Up status: Operational
  • Warning status: Degraded Performance, Under Maintenance
  • Down status: Major Outage, Partial Outage

Zoom Video SDK

The status of the group 'Zoom Video SDK' based on its components

  • Up status: Operational
  • Warning status: Degraded Performance, Under Maintenance
  • Down status: Major Outage, Partial Outage

Zoom Video Webinars

The status of the group 'Zoom Video Webinars' based on its components

  • Up status: Operational
  • Warning status: Degraded Performance, Under Maintenance
  • Down status: Major Outage, Partial Outage

Zoom Website

The status of the group 'Zoom Website' based on its components

  • Up status: Operational
  • Warning status: Degraded Performance, Under Maintenance
  • Down status: Major Outage, Partial Outage

Zoom Whiteboard

The status of Zoom Whiteboard

  • Up status: Operational
  • Warning status: Degraded Performance, Under Maintenance
  • Down status: Major Outage, Partial Outage

Zoom Workspace Reservation

The status of Zoom Workspace Reservation

  • Up status: Operational
  • Warning status: Degraded Performance, Under Maintenance
  • Down status: Major Outage, Partial Outage

More

i_square_blueKNOWLEDGE BASE

How can I apply Zoom Service Status sensors and Modbus sensors via device templates?

What security features does PRTG include?