PRTG Manual: Common SaaS Sensor

The Common SaaS sensor monitors the availability of several software as a service (SaaS) providers.

i_round_blueWith this sensor, you can get alarms if your cloud services are not reachable.

Common SaaS Sensor

Common SaaS Sensor

i_square_cyanFor a detailed list and descriptions of the channels that this sensor can show, see section Channel List.

Sensor in Other Languages

  • Dutch: Algemene SaaS
  • French: SaaS courants
  • German: Verbreitete SaaS-Dienste
  • Japanese: Common SaaS
  • Portuguese: SaaS Comuns
  • Russian: Общий для SaaS
  • Simplified Chinese: 常用 SaaS
  • Spanish: SaaS común

Remarks

Consider the following remarks and requirements for this sensor:

Remark

Description

Internet access

This sensor requires that the probe system has access to the internet.

IPv6

This sensor supports IPv6.

Performance impact

This sensor has a very low performance impact.

Limits

This sensor has predefined limits for several metrics.

Scanning interval

This sensor has a fixed scanning interval of 15 minutes. You cannot change it.

Sensor creation

PRTG automatically creates this sensor on every probe device. If the probe system has no connection to the internet, manually pause or delete this sensor to avoid error messages.

Basic Sensor Settings

Basic Sensor Settings

Basic Sensor Settings

The sensor has the following default tags that are automatically predefined in the sensor's settings when you add the sensor:

  • commonsaas
  • saas

i_square_cyanFor more information about basic sensor settings, see section Sensor Settings.

Debug Options

Debug Options

Debug Options

Setting

Description

Result Handling

Define what PRTG does with the sensor result:

  • Discard result (default): Do not store the sensor result.
  • Store result: Store the last sensor result in the \Logs\sensors subfolder of the PRTG data directory on the probe system. The file names are Result of Sensor [ID].txt and Result of Sensor [ID].Data.txt. This setting is for debugging purposes. PRTG overwrites these files with each scanning interval.

i_podThis option is not available when the sensor runs on the hosted probe of a PRTG Hosted Monitor instance.

i_round_blueIn a cluster, PRTG stores the result in the PRTG data directory of the master node.

Sensor Display

Sensor Display

Sensor Display

Setting

Description

Primary Channel

Select a channel from the list to define it as the primary channel. In the device tree, PRTG displays the last value of the primary channel below the sensor's name. The available options depend on what channels are available for this sensor.

i_round_blueYou can set a different primary channel later by clicking b_channel_primary below a channel gauge on the sensor's Overview tab.

Graph Type

Define how this sensor shows different channels:

  • Show channels independently (default): Show a graph for each channel.
  • Stack channels on top of each other: Stack channels on top of each other to create a multi-channel graph. This generates a graph that visualizes the different components of your total traffic.
    i_round_redYou cannot use this option in combination with manual Vertical Axis Scaling (available in the channel settings).

Stack Unit

This setting is only visible if you select Stack channels on top of each other above.

Select a unit from the list. PRTG stacks all channels with this unit on top of each other. By default, you cannot exclude single channels from stacking if they use the selected unit. However, there is an advanced procedure to do so.

Inherited Settings

By default, all of these settings are inherited from objects that are higher in the hierarchy. We recommend that you change them centrally in the root group settings if necessary. To change a setting for this object only, click b_inherited_enabled under the corresponding setting name to disable the inheritance and to display its options.

i_square_cyanFor more information, see section Inheritance of Settings.

Channel List

i_round_blueWhich channels the sensor actually shows might depend on the target device, the available components, and the sensor setup.

Channel

Description

Available Services

The available services (%)

i_round_blueThis channel is the primary channel by default.

i_round_blueThis channel has default limits:

  • Lower error limit: 50
  • Lower warning limit: 90

Bing

The response time of the SaaS provider

Downtime

In the channel table on the Overview tab, this channel never shows any values. PRTG uses this channel in graphs and reports to show the amount of time in which the sensor was in the Down status

Dropbox

The response time of the SaaS provider

Facebook

The response time of the SaaS provider

GitHub

The response time of the SaaS provider

Google Apps

The response time of the SaaS provider

Office 365

The response time of the SaaS provider

Salesforce

The response time of the SaaS provider

Twitter

The response time of the SaaS provider

Youtube

The response time of the SaaS provider

More

i_square_blueKNOWLEDGE BASE

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